Frequently Asked Question’s
Q. Can I get custom fabrication?
A. Not really. We do occasionally sell one-off’s and prototypes to our vendors.
Q. Can my friend who blows glass decorate the piece in the aftermarket?
A. This is very risky and not recommended, it has been tried before and resulted in the piece breaking.
Q. How much water should I use?
A. 1/4 inch above the fritted disc is plenty! Too much water restricts the hit and inhibits the really impressive bubble stacking.
Q. How do I clean it?
A. Cleaning your Rooster® Apparatus. Extra pre-filter discs are supplied with convertibles so that you may continue to use the apparatus while dirty pre-filters go through cleaning cycle. Pre-filter discs are also available from your vendor and are cheap and easy to replace.
Q. Why is cold water not recommended for concentrates?
A. We can answer this two ways, scientifically and simply:
- Scientifically: Many concentrates are solid-state at room temperature. The tiny bubbles (~80 microns) the apparatus produces have a very large surface area compared to their internal volume. This allows for thorough scrubbing of water-soluble molecules from the vapor, with considerable heat-exchange from the warmed vapor to water as well. If too much heat is removed from the vapor, it returns to solid state, clogging the disc from the underside with formerly-volatilized components that you wanted to taste and feel.
- Simply: Oil, when heated to become a gas, wants to become solid again as soon as it cools. The smaller a piece of something hot is broken down to, the faster it cools. Our tiny bubbles cool your hot oil REALLY fast and cold water makes it happen too fast…Which is why you are staring at a solid disc filled with congealed oil.
Cold-water clogs are easily cleaned with hot water.
Q. Can I get an ice-pinch?
A. Ice is unnecessary and counter-productive in a Rooster®. It also gets the apparatus filthy almost instantly. We do not recommend using ice and do not produce a piece for it.
Q. Can I get a splash guard?
A. The bulb atop the frit in chimney models prevents bubbles from “stacking” so high they reach your mouth with no difference in function.
Q. Can I get custom work?
A. No. As stated before we do not customize pieces to order. One-off’s, collabs, and prototypes are available through our authorized vendors.
Q: What if no one near me carries adaptors?
A: If you would like to purchase an adaptor you can click the link below. We will ship it out via UPS Priority Mail.